The Cost of Bad UX
Deep Dive
Wheather hours or dollars, the cost of bad UX can be huge. Here are a handful of cautionary tales.
Bad UX Cost Citibank $500M – What Went Wrong?
Stakeholders often ask: “How much does it cost to do this? It sounds expensive.” Instead, they should ask: “How much does it cost not to do these things?”
The $900 million UX mistake at the Notre Dame Cathedral fire
Will we always make the same errors in building things? The $900 million UX mistake.
Sonos’ $30M app fail is cautionary tale against rushing unnecessary updates
Sonos is delaying two hardware releases because of the app’s problems.